Support - Auto Responder
An auto responder is a message that will automatically be sent to the sender when an email has been sent to an email alias. These are usually used when someone is on vacation. They are simple to set up. Just follow these simple steps.
- Click on the link “E-mail Manager” of your Client Login
- Scroll to bottom of page (if necessary), there is a section called “Email Aliases” with a drop down menu that reads “Select Domain”
- Click on the domain that you want.
- Upon selecting, you will be taken to a page that looks similar to this.
- Click on ‘Add Responder’ then the screen will look similar to this.
- Now if you double click in the text box (not on the text itself) where it reads ‘Auto-Responder Message’, this will select (highlight) the text then you can either simply start typing your subject or press the Backspace or Delete key on your keyboard (that will delete the text reads ‘Auto-Responder Message’)
- Now type in the Subject Line for your auto-responder like.
- Click ‘Add Responder’ this will return you to the email alias screen and now you will see ‘Edit Responder’ and ‘Delete Responder’ next to info@our-soccer-team.com.
- You are done.
- ‘Edit Responder’ and ‘Delete Responder’ are links that do as they say.
Edit will allow you to modify the responder you created
Delete will remove the responder entirely then and then
The autoresponder will only send one response per email address within 20 minutes. So if you send an email to the same recipient within this time frame, only the first email will receive the autoresponse. After that, the cycle starts again.
