Support - Client Login: Auto Responder

An auto responder is a message that will automatically be sent to the sender when an email has been sent to an email alias. These are usually used when someone is on vacation. They are simple to set up. Just follow these simple steps.

Please note that the Auto Responder will only send to a single email address one time every 24 hours. This means that if Robert@examplered.com sends an email to john@exmaplered.com. Robert will only receive one auto responder message from John even if he sends more than one email in a 24 hour period. This is to keep from inadvertently creating a responder loop.

Click on the link “E-mail” of your Client Login
Scroll to bottom of page (if necessary), there is a section called “Domain Email Aliases”
Click on the domain that you want.
Upon selecting, you will be taken to a page that looks similar to this.
Click on ‘Add Responder’ next to the email address you want to add the auto responder to then the screen will look similar to this.

Now if you double click in the text box (not on the text itself) where it reads ‘Auto-Responder Message’, this will select (highlight) the text then you can either simply start typing your subject or press the Backspace or Delete key on your keyboard (that will delete the text reads ‘Auto-Responder Message’)
Now type in the Subject Line for your auto-responder like.
Click ‘Add Responder’ this will return you to the email alias screen and now you will see ‘Edit Responder’ and ‘Delete Responder’ next to john@examplered.com.
You are done.
‘Edit Responder’ and ‘Delete Responder’ are links that do as they say.
Edit will allow you to modify the responder you created
Delete will remove the responder entirely.