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Data Center Update 11 PM
Posted in Company NewsFisher Building engineers are continuing to work to restore power. Unfortunately, as with any large outage, there are many contingencies that are discovered only through the restoration process. As such, the restoration time line has been increased several times during the course of the event.
At this point we are antcipating to be restored in +/- 2 hours. The process of bypassing the affected electrical components is almost complete and we are hoping that the turn up will go smoothly. We will either update you with any modifications to the time line or, hopefully, advise you once power has been restored to Adhost East data center.
Our phone system is still not operational at this time. Until the phones are restored, please use support@adhost.com to contact us with any questions or concerns. We are fully staffed and will respond to all inquiries. Please be patient if we don’t respond immediately; we are working through all of the tickets in the queue as quickly as we can.
Adhost staff will be on site until and after power has been restored to the data center. If you need remote-hands assistance to restore your equipment to service, please send an email to support@adhost.com with specific instructions. We will have engineers on site that can perform most start up tasks on your behalf.
Our sincere apologies for the extended outage.
posted by Michael K. Smith 10:59 pm July 3, 2009permalink | digg this | technorati